Troubleshooting CygNet Bridge API

The following tips might be helpful in solving issues that may arise using CygNet Bridge API

Authentication Errors

If you are unable to request an authentication token, examine the User web service log for potential troubleshooting information. If the supporting CygNet system is missing the required ACS event, or your user doesn't have the appropriate permissions, you will see a message such as: "User '{username}' does not have sufficient CygNet permissions." Ensure that the user has ACS permissions for the ACCESS event of the BRDGAPI application. See CygNet Bridge API Security for more information.